Trusted by the most highly regulated industries
For more than 30 years, customers have trusted Cloud Software Group products and services to handle their data with care and respect. That’s why organizations from the most highly regulated sectors rely on us to protect their most sensitive information wherever work happens.
Policies and practices
Data processing addendum
The Cloud Software Group Data Processing Addendum describes the privacy practices that are applied to the personal information Cloud Software Group processes on behalf of our customers when providing Cloud Software Group cloud services, technical support services or consulting services.
List of sub-processors authorized to access personal data.
Schrems II and Cloud Software Group Services
How Schrems II impacts the use of Cloud Software Group services.
Brexit and Cloud Software Group Services
For information about Brexit and Cloud Software Group Services, please refer to this document.
Cloud Software Group Law Enforcement Requests Reports
Cloud Software Group publishes bi-annual reports about the number and types of requests it receives from law enforcement agencies for the disclosure of customer data. The most recent reports can be found here:
- July - December 2022
- January - June 2022*
- July – December 2021*
- January - June 2021*
- July – December 2020*
* Citrix Systems, Inc.