Understanding our legal agreements
Find various cloud service documents and offering from Cloud Software Group.
End user agreement
License agreement for on-premises and Cloud Software Group cloud and other SaaS offerings addresses all offering terms, including maintenance and optional consulting services.
End user agreement [external-blue-link.svg]
Data processing addendum
When handling personal data uploaded into our Cloud services, Cloud Software Group implements and maintains technical and organizational measures designed to adequately protect personal data in accordance with applicable data protection laws.
Data processing addendum [external-blue-link.svg]
Cloud Software Group Service Security Exhibit
The Service Security Exhibit describes the security controls implemented in connection with the performance of cloud services, technical support services or consulting services.
Service security exhibit [external-blue-link.svg]
Partner data processing addendum
Describes the privacy practices Partners will follow when processing personal information in connection with their agreement between us and the Partner.
Partner data processing addendum [external-blue-link.svg]
Service Descriptions
Citrix Services [external-blue-link.svg]
TIBCO Cloud Platform Capabilities [external-blue-link.svg]
Service Level Agreements
Citrix Cloud Service Level Agreement [external-blue-link.svg]
TIBCO Service Level Guide [external-blue-link.svg]