Access to legal, compliance and privacy information

Patents

Cloud Software Group patents

Cloud Software Group products and services are protected by one or more corresponding U.S. patents, and in many cases, patents in other jurisdictions across the globe. A listing of U.S. patents protecting corresponding Cloud Software Group products and services is provided.

Read about the patents

Tax forms

Download the tax forms needed to do business with Cloud Software Group.

CSG Federal W-9

CSG W-9

Picard Holdco W-9

Citrix W-9

Policies

Privacy policy

Cloud Software Group deems privacy a central issue of Internet use. 

Read the privacy policy

Equal opportunity policies

Cloud Software Group, Inc. is firmly committed to equal opportunity and to compliance with all federal, state and local laws. Important policies are available here for review.

Equal Opportunity Policy

Ontario Accessible Customer Service Policy

Ontario Accessibility Policy and Multi-Year Accessibility Plan

Terms and conditions

Terms of use

Review these terms and conditions concerning your use of this Website. By accessing, using or downloading any materials from the Website, you agree to follow and be bound by these terms.

Read the terms of use

Developer terms of use

These terms apply to your usage of Cloud Software Group products and documentation related to our customer and technology partner developer programs and product component download portal(s).

Read the developer terms of use

Event terms and conditions

These terms govern your registration for and attendance at any events hosted by Cloud Software Group.

Read the event terms and conditions

Community terms of use

These terms govern your use of Cloud Software Group Forums. You agree to be bound by these Community Terms of Use in accessing, using or downloading any materials from Cloud Software Group Forums.

Read the community terms of use

Guidelines

Trademark guidelines

These guidelines are to help you determine the prohibited and permissible uses of Cloud Software Group’s trademarks, and identify the correct form for Cloud Software Group’s trademarks

Cloud Software Group Trademark Guidelines

Third Party Trademark Notices

Cloud Software Group law enforcement guidelines

These guidelines are intended for law enforcement authorities seeking information or data from Cloud Software Group.

Cloud Software Group Law Enforcement Guidelines

Law Enforcement Requests Report January 1 – July 1, 2023

Cloud Software Group Law Enforcement Requests Report July 2 – December 31, 2023

Governance

Corporate governance

Cloud Software Group is committed to upholding strong principles of business ethics and corporate governance. 

Read and download the corporate governance