Cloud Software Group resources

View the security-related documentation most leveraged among our customers.
White paper

Citrix Cloud Services Data Protection Overview

Read more
/content/dam/cloud/documents/white-paper/citrix-cloud-services-data-protection-overview.pdf
Documentation

Citrix Licensing Telemetry

Read more
https://docs.citrix.com/en-us/licensing/current-release/citrix-licensing-telemetry.html#citrix-licensing-telemetry
Documentation

Data Processing Addendum

Read more
/content/dam/cloud/documents/legal/cloud-software-group-data-processing-addendum-jun-2023.pdf
Additional resources

Cloud Software Group Privacy Policy

Read more
/content/eds-cloud-com/privacy
Additional resources

Cloud Software Group Services Security Exhibit

Read more
/content/eds-cloud-com/trust-center/services-security-exhibit
Documentation

Cloud Software Group Code of Business Conduct

Read more
/content/dam/cloud/documents/code-of-business-conduct.pdf
Documentation

End User License Agreement

Read more
/content/dam/cloud/documents/legal/end-user-agreement.pdf
Documentation

Cloud Software Group Product Documentation

Read more
/content/eds-cloud-com/trust-center/product-documentation
Additional resources

Law enforcement request reports

Read more
/content/eds-cloud-com/trust-center/privacy
Documentation

Law Enforcement Guidelines

Read more
/content/dam/cloud/documents/legal/law-enforcement-guidelines.pdf
Documentation

Supplier Code of Business Conduct

Read more
https://www.citrix.com/404.html
Additional resources

Citrix Files Terms & Conditions

Read more
https://www.citrix.com/buy/licensing/overview.html
Documentation

Cloud Software Group Secure Development Lifecycle for Citrix and NetScaler Products & Services

Read more
/content/dam/cloud/documents/legal/cloud-software-group-secure-development-lifecycle-for-citrix-and-netscaler-products-and-services.pdf
Additional resources

Product Lifecycle Support Policy

Read more
https://www.citrix.com/support/product-lifecycle/
Additional resources

Open source license to third parties

Read more
https://www.citrix.com/buy/licensing/open-source.html
Documentation

Citrix Service Level Agreements

Read more
https://docs.citrix.com/en-us/citrix-cloud/overview/service-level-agreement.html
Documentation

TIBCO Service Level Agreements

Read more
/content/dam/cloud/documents/legal/service-level-guide.pdf
Documentation

Citrix Cloud Third Party Notices

Read more
l/content/dam/cloud/documents/citrix-cloud-third-party-notices.pdf
Documentation

NDA instructions

Read more
/content/dam/cloud/documents/registration-instructions-online-nda.pdf
Documentation

FIPS 140-2 compliance

Read more
/content/eds-cloud-com/trust-center/fips