Sub-processor
Services Performed
HQ Location(s)
Office Locations
Inquiries
Atlassian Pty. Ltd. (Status Page, OpsGenie)
Status Page is used to notify customers of maintenance windows and outages. OpsGenie is used internally to escalate issues to support and operations teams.
Australia
Atlassian Pty Ltd
c/o Atlassian, Inc.
350 Bush Street, Floor 13
San Francisco, CA 94104
USA
Boomi, LP
Support for TIBCO Cloud™ API Management product line (TIBCO Cloud™ API Management (SAAS) and TIBCO Cloud™ API Management - Local Edition) - formerly known as the TIBCO Mashery® product line
United States
Boomi, LP.
Attn: PRIVACY COMPLIANCE
1 W Elm Street, Suite 200, Conshohocken, PA 19428, USA
Google LLC
Google Workspace for file storage, content collaboration and communications.
United States
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA
Slack (Salesforce)
Internal communication tool used for collaboration
United States
privacy@slack.com
For Customers and Authorised Users who use Workspaces established for Customers in the US and Canada:
Slack Technologies, LLC
50 Fremont Street
San Francisco, CA 94105
United States
or
For Customers and Authorised Users who use Workspaces established for Customers outside the US and Canada:
Slack Technologies Limited
Salesforce Tower
60 R801,
North Dock
Dublin
Ireland
For Customers and Authorised Users who use Workspaces established for Customers in the US and Canada:
Slack Technologies, LLC
50 Fremont Street
San Francisco, CA 94105
United States
or
For Customers and Authorised Users who use Workspaces established for Customers outside the US and Canada:
Slack Technologies Limited
Salesforce Tower
60 R801,
North Dock
Dublin
Ireland
Genesys Cloud Services, Inc.
Used by Customer Service to log phone calls to support numbers.
United States
Wolken Software
Customer Service case management, authentication, chat and email communications
United States, India