Sub-processor
Service(s)
Services Performed
HQ Location(s)
Office Locations
Inquiries
Google LLC
As needed for Support, Account Services, and Managed Services
Google Workspace for file storage, content collaboration and communications.
United States
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA
LogicMonitor
Citrix Managed Services
Used to monitor our customers’ Citrix environments.
United States
LogicMonitor
820 State St. Floor 5
Santa Barbara, CA 93101
USA
Salesforce
Citrix Support and Account Services
Customer Service case management, authentication, chat and email communications
United States
salesforce.com inc.
Salesforce Tower
415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
ServiceNow
Managed Services
Support tool for optional paid consulting services.
United States
www.servicenow.com/company/locations.html
Service Now, Inc.
2225 Lawson Lane
Santa Clara, CA 95054
USA
Slack (Salesforce)
As Needed
Internal communication tool used by Engineering
United States
Slack Technologies, LLC
500 Howard Street
San Francisco, CA, 94105
USA
Wolken Software Inc
Citrix Support
Customer Service case management and communications
United States
Wolken Software Inc
10080 N. Wolfe Rd.,
Suite SW3-200
Cupertino, CA 95014
USA
Yext, Inc.
Citrix Knowledge Center
Usage Analytics and indexing to speed response
United States
Yext, Inc.
61 Ninth Avenue
New York, NY 10011
USA