SubProcessor
Service
Services Performed
HQ Location(s)
Office Locations
Inquiries
SubProcessor's third party processors
Akamai Technologies, Inc.
Receiver, DaaS
CDN, Connectivity monitoring, logging and analytics
United States
www.akamai.com/company/locations

Akamai Technologies, Inc.
145 Broadway
Cambridge, MA 02142
USA

privacy@akamai.com

www.akamai.com/legal/compliance/privacy-trust-center/list-of-sub-processors
Amazon Web Services
Sharefile, DaaS, CGS/SPA
Machine learning service
United States
www.amazon.jobs/en/locations/

Amazon.com LLC
410 Terry Avenue North
Seattle, WA 98109-5210
USA

aws.amazon.com/contact-us/compliance-support/

aws.amazon.com/compliance/sub-processors/what_has_changed/
Duo Security (affiliate of Cisco)
ITM
Security and authentication services
United States
duo.com/support
Duo Security LLC
123 North Ashley Street,
Suite #200
Ann Arbor, MI 48104
trustportal.cisco.com/c/dam/r/ctp/docs/privacydatasheet/security/cisco-duo-privacy-data-sheet.pdf
Firebase (Google Cloud Platform)
DaaS, CGS/SPA
Traffic/event analysis
United States
about.google/intl/en_us/locations/

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

support.google.com/policies/contact/general_privacy_form

firebase.google.com/terms/subprocessors
Functional Software, Inc. (dba Sentry)
DaaS, Sharefile, CGS/SPA
Monitor logs and events
United States
sentry.io/careers/

Functional Software, Inc.
45 Fremont Street
8th Floor
San Francisco, CA 94105
USA

security@sentry.io

sentry.io/legal/subprocessors/
Google Analytics
DaaS
Traffic/event analysis
United States
about.google/intl/en_us/locations/

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

support.google.com/policies/contact/general_privacy_form

cloud.google.com/terms/subprocessors
Google Chronicle
Cloud Operations
Security monitoring, logging and analytics
United States
about.google/intl/en_us/locations/

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

support.google.com/policies/contact/general_privacy_form

cloud.google.com/terms/subprocessors
Google Cloud Platform
Sharefile, ITM, DaaS, CGS/SPA
Traffic logging and analysis
United States
about.google/intl/en_us/locations/

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

support.google.com/policies/contact/general_privacy_form

cloud.google.com/terms/subprocessors
Google Maps Platform
ADM
Geographic map rendering of usage locations
United States
about.google/intl/en_us/locations/

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

support.google.com/policies/contact/general_privacy_form

cloud.google.com/terms/subprocessors
Grafana Cloud
Cloud Operations
Monitoring and logging
United States
grafana.com/docs/grafana-cloud/account-management/regional-availability/

Raintank Inc., d/b/a Grafana Labs
165 Broadway, 23rd Floor,
New York, NY 10006
United States

privacy@grafana.com

grafana.com/legal/list-of-subprocessors/
NetActuate (formerly Host Virtual, Inc.)
ITM
Connectivity monitoring, logging and analytics
United States
Poland

NetActuate Inc.,
309 W. Millbrook Rd., Suite 141
Raleigh, NC 27609
USA

privacy@netactuate.com

netactuate.com/policies/
Microsoft Azure
ITM, DaaS, CEM, CGS/SPA, Cloud Operations, ADM
Storage and diagnostics
United States
www.microsoft.com/en-us/about/office-locations

Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052
USA

privacy.microsoft.com/en-US/privacystatement#mainhowtocontactusmodule

www.microsoft.com/en-ie/trust-center/privacy
Neustar
ITM, CAS
Application security
United States
www.home.neustar/about-us/contact-us
Neustar Privacy
1906 Reston Metro Plaza Suite 500
Reston, VA 20190
USA
privacy@team.neustar
www.cdn.neustar/documents/legal/neustar-sccs-c2c-and-p2p-annex-att-a-approved-subprocessors.pdf
New Relic
Cloud Operations, ITM
Connectivity monitoring, logging and analytics
United States
newrelic.com/about/contact-us

New Relic, Inc.
188 Spear Street
Suite 1000
San Francisco, CA 94105
USA

privacy@newrelic.com

newrelic.com/sub-processors
Pendo
DaaS
In-App communications and analytics
United States
Israel, Japan, United Kingdom

Pendo.io
150 Fayetteville St.
Raleigh, NC 27601
USA

gdpr@pendo.io

trust.pendo.io/
SendGrid (Twilio)
Sharefile, DaaS, CEM
Email Service Provider
United States
sendgrid.com/careers/locations/

Twilio Inc.
375 Beale Street
Suite 300
San Francisco, CA 94105
USA
Or
Twilio Inc.
25 N Wall Quay, North Wall
Dublin 1, D01 H104
Ireland

privacy@twilio.com

www.twilio.com/en-us/legal/sub-processors
Splunk
Cloud Operations
Security monitoring, logging and analytics
United States
www.splunk.com/en_us/about-splunk/contact-us.html#office-locations

Splunk Inc.
270 Brannan Street
San Francisco, California 94107
USA

dpo@splunk.com

www.splunk.com/en_us/legal/sub-processors.html
Zenlayer (formerly C3Networks Inc.)
ITM
Connectivity monitoring, logging and analytics
United States
www.zenlayer.com/contact
Zenlayer, Inc.
21680 Gateway Center Dr, Suite 350
Diamond Bar, CA 91765
USA
admin@zenlayer.com
www.zenlayer.com/legal/
Equinix Services, Inc
ITM
Connectivity monitoring, logging and analytics
United States
www.equinix.com/

Equinix Services, Inc
One Lagoon Drive
Redwood City, CA 94065
USA

support@equinixmetal.com

docs.equinix.com/en-us/Content/shared-responsibilities/digital-services-sub-processors-list.html
Datadog
ITM
Connectivity monitoring, logging and analytics
United States
www.datadoghq.com/

Datadog, Inc.
620 8TH Ave Fl 45
New York NY 10018
USA

www.datadoghq.com/support/

www.datadoghq.com/legal/subprocessors/
Catchpoint
ITM
Connectivity monitoring and analytics
United States
www.catchpoint.com

Catchpoint Systems, Inc.
228 Park Avenue South, #28080
New York, NY 10003
USA

support@catchpoint.com

www.catchpoint.com/legal/trust